The Model

Outcomes are fickle things. They aren't always guaranteed by our work and are out of reach from our direct control. We tend to stress about them because they are a measure by which we are judged. Opinions are formed whether…

My People

"I heard you had one-on-ones with my people," my colleague said in a slightly stern tone. "I'm sorry. They weren't one-on-ones. I thought you were aware of the 'listening tour'. Sally and I have committed to visiting all of our…

The Eyes of Your Heart

Would you like better relationships? Have a more satisfying career? Live a more purposeful life? Then go see a Heartometrist, a specialist that diagnoses defects in empathy in order to prescribe corrective spiritual lenses. Most of us go to an…

What’s Your Baseline?

Would you believe me if I said the reason you have stress in your life is because of you? You've allowed it into your life. You've opened your mind and your heart to external elements that affect your emotions. They…

The Prodigal Workplace

There was a business that had two cultures, one for sales and one for service. The salespeople said to the VP of Sales and Service, "Give me the freedom and flexibility to do whatever it takes to get new customers."…

Creating Conditions for Replacement

Who buys bars of soap anymore? As I reflect on this question, I am reminded of the time my mom taught me a valuable lesson by washing my mouth out with soap. Certainly, Baby Booomers and Gen X'ers know what…

Special Mission

Have you every done a special project, a project for which you were so motivated, so laser focused that nothing could distract you from completing it? Please pause for a moment to reflect on that project. How did that project…

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